These Shipping Terms (“Terms”) explain how PAXON ZYNER LLC (“we,” “our,” or “us”) processes, ships, and delivers orders made through our store. By placing an order, you agree to these Terms.
Company Information:
PAXON ZYNER LLC
Address: 1148 S Crescent Heights Blvd, Los Angeles, CA 90035
Phone: (831) 824-6730
Email: [email protected]
1. Order Processing Time
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing time may be longer during sales, holidays, or high-volume periods.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method.
Domestic Shipping (United States)
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary depending on carrier delays or unforeseen circumstances.
International Shipping
- We ship to selected countries depending on carrier availability.
- Delivery time: 7–21 business days (varies by destination and customs processing).
- Customers are responsible for customs duties, import taxes, or country-specific fees.
3. Shipment Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear depending on the carrier.
4. Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
- If a package is returned to us, the customer is responsible for:
- Reshipping fees
- Any additional handling costs
5. Lost, Delayed, or Damaged Packages
- Once a package is handed to the carrier, we are not liable for delays or lost shipments.
- If your package is marked as delivered but cannot be found, please first contact your local carrier or post office.
- For damaged items, contact us within 7 days of delivery with photos of the package and product so we can assist with a claim.
6. Customs, Duties, and Taxes (International Orders)
International customers are responsible for:
- Customs fees
- Import taxes
- VAT or any country-specific charges
These fees are not included in item or shipping costs.
7. Order Changes & Cancellations
Orders cannot be modified or canceled once they enter the processing or shipping stage.
If you need assistance, contact us immediately at [email protected].
8. Delivery Issues & Returned Packages
If a package is returned to us due to:
- Incorrect address
- Multiple failed delivery attempts
- Refused delivery
The customer must pay reshipping fees to have the order resent.
9. Split Shipments
For logistical reasons, items in your order may be shipped separately.
You will receive tracking information for each shipment.
10. Contact Us
For any questions about shipping, please reach out:
PAXON ZYNER LLC
Address: 1148 S Crescent Heights Blvd, Los Angeles, CA 90035
Phone: (831) 824-6730
Email: [email protected]